Return & Refund Policy

Return and Refund

Misverse will accept Return of an item only if the following conditions are met:

1. Returns will only be eligible for Manufacturing Defects.
2. Return should be initiated within 3 days of delivery of the original order by sending us an email on support@misverse.in with your order number and details of return.
3. Only after receiving it, we will inspect and initiate the refund process (if all policy conditions are met)
4. The tags on the product should be intact.
5. The product should be unused, unwashed and in undamaged condition.
6. Refunds for your order will be transferred into your bank account on the following Friday after the package has been received at our warehouse and all the return policy conditions are met.

Misverse reserves the right to reject any return request if any of the above conditions are not met.

Exchange Policy

* Exchanges can only be processed for Size Change.

IMPORTANT- Misverse will accept Size Exchange of an item only if the following conditions are met:

1. Size Exchange should be initiated within 3 days of delivery of the original order.
2. Only after receiving and checking the product, will we reship the required product size. 
3. The tags on the product should be intact.
4. The product should be unused, unwashed and in undamaged condition.
5. Size exchanges can be approved for an order only once.
6. Please make sure you retain the courier receipt used to send the product to our warehouse (address given below)
7. The usual time of dispatch of your size exchange order is 3-4 Business Days after we receive your product at our warehouse (subject to size availability)
8. You will receive an email with a tracking link once your exchange order has been dispatched from our warehouse.

Misverse reserves the right to reject any exchange  request if any of the above conditions are not met.